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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

A total of 153 line crews and 30 tree crews were out in full force today, focused on the neighborhood distribution lines that serve smaller pockets of customers. They were reporting additional damage at many locations, which will need to be repaired as well. Much of this work is time-consuming and slow-going, as it requires extensive work yet restores power in much smaller numbers, such as to 5, 10, or 20 customers at a time.

As more and more neighborhoods are energized, some customers may feel like they are being left in the dark. If you’re seeing neighbors with their power on, it’s likely that they’re served by a different circuit that has been restored.

We know many of you are wondering what is happening in your area. As crews get onsite, they will be entering more specific information about restoration times on the outage map. This may take time as we still have just over 700 locations with damage.

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Be prepared and stay safe if the power goes out

We’re committed to delivering safe, reliable power energy to our customers. Sometimes there are situations beyond our control such as storms, traffic accidents, wildfire threats, and damage to power lines. We work to restore power as quickly as possible after these events.

We know being without power is inconvenient, and we’re committed to early alerts and quick responses. To help minimize the inconvenience of an outage, we encourage you to:



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See additional steps you can take to be prepared
Outage map

Power out? Report an outage

Stay in the know when your power goes out by reporting and tracking estimated restoration times.

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Public Safety Power Shutoff

PSPS is a tool of last resort to help prevent wildfires. Find out how they work and how to prepare.

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Report outage

How power gets restored

When outages happen, there is a process we follow that depends on several factors.

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Repair crew working on downed power lines

Alerts and advisories

Alerts and updates for widespread power outages, severe weather events or other significant
emergencies.

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How power is restored

Electric safety

If you come across a downed utility wire of any kind, always assume it’s energized.

LEARN HOW
A car stopped in the road blocked by downed trees and power lines

Storm safety

Rain and strong winds are a regular part of living in Western Washington. Will you be ready?

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Get additional updates on storm preparedness, restoration efforts, safety tips and more via Twitter

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Follow us @PSETALK

Official Twitter account for Puget Sound Energy. Washington state's largest energy utility. Power out? Report and track on our mobile app

Sumas Powerlines Down Highway 547

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Visit PSE on Flickr

Visit PSE on Flickr for images of storm damage and repairs.