Rebates Content

November Wind Storm

All-up messaging

We know those of you yet to have your power restored are eager for that to happen. Unfortunately, while our crews have been working around the clock to restore power to our customers, the significant damage in the field is adding complexity and time to the restoration work. Some customers in our hardest-hit communities may see their estimated restoration time pushed back on the outage map this evening. We are sorry to do this, but we want you to have as much information as possible during this difficult period.

South King County:

We currently have less than 3,000 customers remaining without power, primarily in Renton Highlands, Enumclaw, Maple Valley, Hobart and Ravensdale. The majority of these customers will still see their outage restored by or within a few hours of 6 p.m. tonight. However, small groups of customers will see their estimated restoration time moved to Monday, Nov. 25 at 3:00 p.m. At this time, we expect that approximately 500 customers will have their estimated restoration time moved.

North King County:

We currently have approximately 18,000 customers remaining without power, primarily in Issaquah, Mirrormont, Sammamish (Pine Lake, Klahanie and Sahalee), Mercer Island, and various neighborhoods within Bellevue. The majority of these customers will still see their outage restored by or within a few hours of 10:00 a.m. Monday, Nov. 25. However, small groups of customers will see their estimated restored time moved to Tuesday, Nov. 26 at 2:00 p.m. At this time, we do not have an exact number of customers whose anticipated time to have their service restored will be delayed until this later time, but anticipate it being a limited number.

Why is my ETR being pushed out?

Work has been much slower because of the number of fallen trees, broken poles, downed wire and damaged equipment resulting from the hurricane-force winds of this storm. Each one of these restoration jobs is complex and requires multiple resources to fix. We have more than 150 crews and 70 tree crews working in the field, and our teams will not stop working until everyone has service.

Smart thermostat rebate

LIMITED TIME OFFER

For a limited time, PSE is offering an increased rebate of $100 on Mysa Smart Thermostats for electric baseboard and in-floor heating. Shop the PSE Marketplace to instantly redeem your rebate, plus get free shipping. Or, if you prefer to purchase from another retailer you can apply online below. Rebate valid from 10/7 through 12/1.

Take control of your energy use and save

Save $75 on a qualifying smart thermostat. Purchase wherever sold and apply for our rebate afterwards, or buy from PSE Marketplace and get your rebate instantly at checkout.

Wi-Fi enabled smart thermostats work with your existing heating system to help you keep tabs on the temperature from anywhere via a mobile app. These thermostats are a great way to reduce energy use and lower your bill.

Apply now

APPLY ONLINE

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What you get

If you are eligible for this offer, you will receive:

Qualifying smart thermostats
$75 rebate

$175 Efficiency Boost rebate based on your income (see below or visit pse.com/boost for more details).

Qualifying line voltage connected thermostats
$75 rebate

$130 Efficiency Boost rebate based on your income (see below or visit pse.com/boost for more details).

How to qualify

Customer requirements

Must be a current Puget Sound Energy residential customer, with electric heat or natural gas heat provided by PSE.

Rebate requirements

Purchase, install and connect a new qualifying smart thermostat between now and 12/31/2024 to be eligible for the rebate.
Professionally provided and installed smart thermostats are also eligible.
Your rebate application must be submitted within 60 days of equipment purchase date.
Required documentation: Your PSE account number and an electronic image of your paid installation invoice or purchase receipt with manufacturer/brand and model number.

If applying for increased Efficiency Boost rebates:

All above requirements still apply.
Review these income guidelines to ensure you qualify for Efficiency Boost.
If you qualify, complete the online (fastest) or downloadable rebate form above (English / Español). Be sure to fill out the Efficiency Boost qualification section to receive your higher rebate amount.
If you have additional questions about Efficiency Boost, please visit the Efficiency Boost page for more details.

Equipment requirements

For smart thermostats:

Must heat with electricity or natural gas provided by PSE.
The qualified smart thermostat must be registered as connected through WiFi with the manufacturer.
Must have a one-thermostat centralized home heating system using a heat pump, forced-air furnace or boiler.
Cannot have received a smart thermostat rebate from PSE for same address within the last five years.
PSE requires ENERGY STAR^® certification for all smart thermostat models. To determine eligibility please check your model against the ENERGY STAR Smart Thermostat Certification, or check our list of qualified smart thermostats.

For line voltage connected thermostats:

Must heat with electricity provided by PSE.
The qualified smart thermostat must be registered as connected through WiFi with the manufacturer.
Line Voltage Connected Thermostats must be electronic with a thermistor temperature sensing element.
Must have a UA or CSA listed for use with zonal electric heater applications including one or more of the following: fan-forced, baseboard, wall or ceiling radiant.
Have 7-day programmable scheduling.
Utilize Wi-Fi enabled (or via bridge) with remote access.
Cannot have received five line voltage connected thermostat rebates from PSE for the same address within the last five years.
Check our list of qualified Line Voltage Connected Thermostats.

PSE recommends smart and line voltage connected thermostats for their ease of use and ability to help customers save energy. If you experience any issues with a thermostat for which you received a rebate, please contact the manufacturer. They are solely responsible for the operation of and any costs incurred from malfunctioning devices.