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November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Smart thermostat rebate

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LIMITED TIME OFFER

For a limited time, PSE is offering an increased rebate of $100 on Mysa Smart Thermostats for electric baseboard and in-floor heating. Shop the PSE Marketplace to instantly redeem your rebate, plus get free shipping. Or, if you prefer to purchase from another retailer you can apply online below. Rebate valid from 10/7 through 12/1.

Take control of your energy use and save

Save $75 on a qualifying smart thermostat. Purchase wherever sold and apply for our rebate afterwards, or buy from PSE Marketplace and get your rebate instantly at checkout.

Wi-Fi enabled smart thermostats work with your existing heating system to help you keep tabs on the temperature from anywhere via a mobile app. These thermostats are a great way to reduce energy use and lower your bill.



What you get

If you are eligible for this offer, you will receive:

 

rebates requirements
Qualifying smart thermostats
$75 rebate

$175 Efficiency Boost rebate based on your income (see below or visit pse.com/boost for more details).
rebates requirements
Qualifying line voltage connected thermostats
$75 rebate

$130 Efficiency Boost rebate based on your income (see below or visit pse.com/boost for more details).
How to qualify
customer requirements
Customer requirements
  • Must be a current Puget Sound Energy residential customer, with electric heat or natural gas heat provided by PSE.
how to qualify
Rebate requirements
  • Purchase, install and connect a new qualifying smart thermostat between now and 12/31/2024 to be eligible for the rebate.
  • Professionally provided and installed smart thermostats are also eligible.
  • Your rebate application must be submitted within 60 days of equipment purchase date.
  • Required documentation: Your PSE account number and an electronic image of your paid installation invoice or purchase receipt with manufacturer/brand and model number.

If applying for increased Efficiency Boost rebates:

  • All above requirements still apply.
  • Review these income guidelines to ensure you qualify for Efficiency Boost.
  • If you qualify, complete the online (fastest) or downloadable rebate form above (English / Español). Be sure to fill out the Efficiency Boost qualification section to receive your higher rebate amount.
  • If you have additional questions about Efficiency Boost, please visit the Efficiency Boost page for more details.
smart temp
Equipment requirements
For smart thermostats:

  • Must heat with electricity or natural gas provided by PSE.
  • The qualified smart thermostat must be registered as connected through WiFi with the manufacturer.
  • Must have a one-thermostat centralized home heating system using a heat pump, forced-air furnace or boiler.
  • Cannot have received a smart thermostat rebate from PSE for same address within the last five years.
  • PSE requires ENERGY STAR® certification for all smart thermostat models. To determine eligibility please check your model against the ENERGY STAR Smart Thermostat Certification, or check our list of qualified smart thermostats.


For line voltage connected thermostats:

  • Must heat with electricity provided by PSE.
  • The qualified smart thermostat must be registered as connected through WiFi with the manufacturer.
  • Line Voltage Connected Thermostats must be electronic with a thermistor temperature sensing element.
  • Must have a UA or CSA listed for use with zonal electric heater applications including one or more of the following: fan-forced, baseboard, wall or ceiling radiant.
  • Have 7-day programmable scheduling.
  • Utilize Wi-Fi enabled (or via bridge) with remote access.
  • Cannot have received five line voltage connected thermostat rebates from PSE for the same address within the last five years.
  • Check our list of qualified Line Voltage Connected Thermostats.

PSE recommends smart and line voltage connected thermostats for their ease of use and ability to help customers save energy. If you experience any issues with a thermostat for which you received a rebate, please contact the manufacturer. They are solely responsible for the operation of and any costs incurred from malfunctioning devices.


PSE Marketplace

PSE Marketplace

Visit the PSE Marketplace to purchase a smart thermostat and receive your PSE $75 or Efficiency Boost (up to $175) rebate instantly.

Must be a current PSE residential customer, with electric heat or natural gas heat provided by PSE to qualify for the instant rebate.


Additional heating rebates

There are many ways to save money on your heating bill. Explore our heating rebates and offers.

income-qualified higher rebates
Ask an Energy Advisor

For personalized advice, contact an Energy Advisor.

Or call 1-800-562-1482.

Find a contractor

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.