Multi-Service Center Helped PSE Customers with Nearly $7 Million in Bill-Payment Assistance

Federal and PSE energy assistance programs help provide needed assistance to South King County households

FEDERAL WAY, Wash. – From October 2009 through July 2010, Multi-Service Center awarded nearly $7 million in federal and Puget Sound Energy-funded grants to PSE customers living in South King County and needing assistance to pay their energy bills.

Over the 10-month period, Multi-Service Center issued grants to nearly 16,000 PSE customers from the federal Low Income Home Energy Assistance Program, or LIHEAP, and from PSE’s Home Energy Lifeline Program, or HELP.

“We are pleased that the funding of both LIHEAP and HELP made a difference for our neighbors who needed assistance with paying their energy bills, especially during these tough economic times,” said Linda Purlee, director of Emergency Services. Depending on income and household size, a qualified low-income PSE customer can receive bill credits totaling up to $1,000 in Low Income Home Energy Assistance Program (LIHEAP) and $1,000 from PSE’s Home Energy Lifeline Program, or HELP. Each program’s average grant amounted to approximately $400 per household.

Multi-Service Center is one of 12 community action agencies serving residents in PSE’s 11-county Washington state service area. More than 59,000 qualified low-income PSE customers throughout the utility’s area received grants totaling nearly $25 million—$13.5 million in LIHEAP and $11.3 million in HELP.

For more information about PSE’s bill-payment assistance programs, please visit

About Multi-Service Center

Since 1971, Multi-Service Center has helped low-income South King County residents create self-sufficient futures. Through comprehensive programs in housing, food and clothing, education, employment services, and energy assistance, people find the resources and support they need to make lasting change in their lives. Last year, nearly 54,000 people came to Multi-Service Center for help and hope. To learn more about the agency, log onto

About Puget Sound Energy

Washington state’s oldest local energy utility, Puget Sound Energy serves more than 1 million electric customers and nearly 750,000 natural gas customers in 11 counties. A subsidiary of Puget Energy, PSE meets the energy needs of its growing customer base through incremental, cost-effective energy efficiency, procurement of sustainable energy resources, and far-sighted investment in the energy-delivery infrastructure. PSE employees are dedicated to providing great customer service and delivering energy that is safe, reliable, reasonably priced, and environmentally responsible. For more information, visit

Contact information:

Multi-Service Center, Tricia Schug

Puget Sound Energy, Abigail Elliott