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November Wind Storm

Progress continues

We understand how challenging and frustrating it is to be without electricity, especially during the cold weather when staying warm is even more difficult. Please know that our field crews and hundreds of logistical and support staff are working around the clock to restore power as quickly and safely as possible.

A message to our customers was sent through several channels yesterday afternoon. Please see the letter here.

We have made progress on bringing back more transmission lines – the larger lines that bring power into communities, 20 of which have been brought back online over the course of Thursday.

Please continue to report your outages through the myPSE app or our outage map if you receive a notification that you have been restored but remain without power. This can happen when substations that serve you are energized, but damage still exists on the lines in local neighborhoods.

 

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Credit card

Make a payment

Make a one time payment with your bank account, a credit or debit card, or set up autopay.

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Set up autopay
Bank account

Make a payment

Set up autopay

Set up autopay

Credit card

Pay as a guest

Make a one time payment without signing in. You will need the account number and ZIP code of the bill you want to pay.

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Bank account

Pay as a guest

How can we help you?

  • Bill and pay options
  • Pay by phone
  • Pay by mail
  • Pay in person

Billing payment assistance

Puget Sound Energy offers two programs to keep your bills low, and you warm in the winter.

See if you qualify
Payment arrangements

Payment arrangements

We understand there are times when it's more convenient to pay a bill in small payments. We're happy to make an arrangement with you.

Learn more
Budget payment

Budget Payment Plan

Want more predictable energy bills? Our Budget Payment Plan evens out energy costs throughout the year.

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phone
Pay by phone

Pay your bill over the phone using a credit or debit card or bank check.

1-888-225-5773

Estimated time to post to account: 1-2 business days

pay by mail
Pay by mail

Send your check, money order or cashier's check payment through the mail. Address your payment to:

  • Puget Sound Energy
  • BOT-01H
  • P.O. Box 91269
  • Bellevue, WA 98009-9269

Estimated time to post to account: Varies - can take up to 7 business days

person
Pay in person

Visit one of our PSE pay stations to pay your bill in person using cash, check, pin based debit or money order (varies by location).

Estimated time to post to account: 1-2 business days


Pay station map