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October Windstorm

We understand the stress and disruption that outages can cause on your family and plans. Please know our crews and support staff are working around the clock to restore power as quickly and safely as possible.

Overnight, crews made significant progress restoring power to customers with more than 95% of customers impacted by last weekend’s storm. Today, crews will continue to quickly and safely continue restoring power to customers.

Today, the PSE outreach team is in Bonney Lake from 11:30 am until 5 pm to connect with customers at the Fred Meyer in Bonney Lake. We encourage customers in the area to stop by for free coffee and cookies and to talk with our team about our storm response efforts.

Please note that these staff have the same restoration information available as the outage map and cannot provide individualized customer restoration information.

Below are estimated restoration times for impacted areas. If you are checking the outage map on pse.com and your outage does not have a specific time for the power to be restored, it’s because our crews in the field need to complete other work before being able to restore your power. As crews are assigned to a repair job, the specific restoration time for that outage will be added to the outage map.


 
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

The PSE app

Be in the know when on the go

The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand

Manage your account:

  • Review your account balance, prior month’s charges and pay your bill
  • Pay with a wide selection of payment options: eCheck, PayPal, debit or credit card
  • Securely store your payment options for future use, making it easier than ever to make payments
  • Manage your personal preferences. Sign up for AutoPay, select your desired bill due date, enroll in paperless billing or to receive bill ready notifications by test or email
  • Change or update your account security, including password and security questions
  • Setup payment arrangements
  • Start, stop or move your residential service

Stay informed about outages:

  • View outage status on the map, searching by address, city or ZIP code
  • Easily report an outage
  • Set your preferences to receive outage notifications by email, text or phone

Download the PSE app on the Google Play Store    Download the PSE app on the Apple App Store

View your bill and make a payment

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Review your account summary

PSE app screenshot 

Check for outages in your area

PSE app screenshot