PSE energy advisor, Wayne Ballew and customer, Evelyn Coyne

Get the myPSE app!

Download the myPSE app to report and track outages on your mobile device.

Screenshot of myPSE outage map

Customer service


Online form

Ask about your account and a customer service representative will follow up with you. (Please do not use this form to report emergencies.)

Phone numbers

Call us during business hours or 24/7 to report emergencies.

View customer service numbers




Social media

Tweet us, friend us, follow us and join us on Facebook, Twitter, Flickr and YouTube.

PSE locations

Find PSE Customer Service offices, pay stations and more in your community.

Bill Payment Address

Puget Sound Energy
BOT-01H
P.O. Box 91269
Bellevue, WA 98009-9269

Report an outage

Report a power outage or call us at 1-888-225-5773.

To report a street light outage, please use this online form.

Start, stop or move service for your home

Start, stop or move PSE electric or natural gas service for your home here.

Get the myPSE app!

Download the myPSE app to report and track outages on your mobile device.

Screenshot of myPSE outage map

Website Experience

Comments or suggestions about the PSE.com website? We welcome your feedback.

Email webmaster@pse.com