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Friday, Sep. 25, 4:00 p.m.

We understand the stress and disruption that power outages can cause. Crews have been assessing damage and restoring power throughout the day, even as new outages continue to occur.

Today's storm had its greatest impact in Thurston County, where stronger-than-forecast winds and trees with full foliage caused widespread outages. As of this afternoon, approximately 50,000 customers are without power. Crews continue to assess damage, remove hazards and make repairs; efforts include working to restore a transmission outage that impacted three substations. New outages could occur as the weather system moves through our service area.

When will my power be restored? 

We know you need information to make plans. In a storm, it can take at least 24 hours after the weather has passed to provide initial estimated restoration times. Our first step is damage assessment: understanding the extent of damage and determining what repairs are needed. Teams are deployed as soon as conditions are safe, while crews also restore power where repairs can be made immediately.

Visit PSE’s Alerts and Advisories page for more information: pse.com/alerts. 

Download the PSE App to track and report outages or visit pse.com/outagemap.


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Safety first:

  • Never touch or go within 35 feet of downed power lines because they might be energized.
  • Call PSE at 1-888-225-5773 or 911 to report problems.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning: Never install or use a generator indoors or in enclosed or partially enclosed areas, even those that are ventilated.

Project steps

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We’re here to help with your residential or commercial construction project. Our team of PSE project manager will assist you every step of the way. Want to know what to expect and typical project timelines? Download our Customer Journey diagram here.

HOW TO GET STARTED
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PSE will begin collecting up-front design costs for Schedule 85 Commercial Line Extension and Relocation projects beginning 01/01/2026. Upon acceptance of the application, you will receive an invoice for $3,000.00 per project. Your payment will be applied to the total project costs.

If there is a lack of progress or inactivity on the project, and the project is cancelled, you will be responsible for paying PSE any remaining actual costs incurred up to the time of cancellation. If the actuals at the time of cancellation are less than the $3,000.00 paid, you will be refunded.

How to Get Started

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Application forms

Project application forms: Single family, residential plat development, multifamily, non-residential.

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Guides and handbooks

Reference guides for current standards, builder responsibilities and utility installation requirements.

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FAQs

Tips and frequently asked questions about the utility installation process, permits, inspections and more.

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Unsure if gas or electric service is available in your area or just have a general question?

Use our inquiry form and we will respond within one business day.

INQUIRY FORM >

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1-888-321-7779 (7 a.m. to 5 p.m., Monday – Friday)
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