Business FAQ

Large commercial and industrial customers who spend more than $500,000 annually on energy costs are assigned a Puget Sound Energy account executive. Connect to your account executive by calling us 425-462-3111 or send us an e-mail. Access the following resources to find out about rate schedules, ways to be more energy efficient, and find answers to frequently asked questions.

Frequently Asked Questions

What rate plan should I select for my business?

• Our most common commercial natural gas rate is rate 31. However, if your business is using more than 1,500 therms consistently each month, then gas rate 41 may be a better option. We also have curtailable gas rates 85, 86, and 87, and offer the ability for customers to purchase the commodity through a third-party marketer.
• Electric customer rate is set by their voltage requirements (primary vs. secondary) and their demand used during a 12-month period.

How often can I change my rate?

Natural gas plans can change once per year. Electric rates are determined by voltage requirements and the demand used during a 12-month period.

Do I have to buy my natural gas from PSE?

Large business customers may purchase their natural gas from a third-party marketer and have the gas delivered by PSE. We require 60 days notice of your intent to become a natural gas transportation customer. To become a transportation customer, you will be required to enter into a one-year contract with PSE for the delivery of the gas, and install a telephone line at the gas meter for PSE telemetering equipment.

Are there penalties for becoming a transportation customer?

There are no penalties. However, there may be certain charges or credits associated with a transportation rate schedule. Contact your account executive for details.

What do I need to do to install an earthquake valve?

Earthquake valves must be installed by a plumbing contractor on your fuel line upstream from PSE's natural gas meter. Please call us at 1-888-225-5773 or send an e-mail with your request to schedule a time for us to turn off your gas while the earthquake valve is installed. When installation is complete, we will turn the gas back on.

More information

Electric and Natural Gas Rate Schedules

Energy Efficiency Programs

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