PSE | TOGETHER | Our Clean Energy Transformation

November Wind Storm

Letter to our customers

To our customers without power: we know you are frustrated. The limited information we have been able to provide on-line, and the fact that you do not yet see our crews working in your neighborhood, is causing you to wonder what is happening.

This system was so strong that it was comparable to a hurricane and did unprecedented damage to our high-voltage transmission system – the poles and wires that carry electricity from where it is produced to the communities we serve. Without fixing those lines first, we cannot get power back into many neighborhoods. Much of this work takes place in hard to reach, remote parts of western Washington.

We have 143 line crews working around the clock – 3.5 times what we have usually, thanks to crews from other utilities in Washington, Oregon, Idaho and Canada.

Progress continues

Throughout the morning crews made steady progress restoring power to customers impacted by Tuesday’s windstorm. Notably, power has been restored to an additional 10 substations and 9 transmission line segments allowing restoration of power to many schools, critical infrastructure and medical facilities. However, we understand that for those still affected it remains incredibly challenging, especially with the cold conditions. For customers needing support, please check with your local government or call 211 to find warming shelters and other resources. King 5 also has this list of resources.

Powering Generations

For 150 years, PSE has fueled the growth of local communities in one of the most innovative regions in the world – we’ve powered generations, for generations. Now, we’re undergoing the most significant transformation in our history as we strive to meet Washington state’s clean energy laws—some of the most ambitious in the nation—and deliver on our customers’ expectations for energy that is clean as well as safe, reliable and affordable.

Beyond net zero carbon

Our aspirational goal is to reduce our own carbon emissions to net zero by 2045 and then go beyond.

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Energy Equity

The clean energy future belongs to all of us.

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Sustainability at PSE

We’re striving to be responsible stewards of the environment and better corporate citizens.

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Energy innovation

Customer partnerships

Latest from PSE

Every day, we’re working hard to add new renewable energy resources to our supply, from large, utility-scale generation projects to energy produced locally and in partnership with the neighborhoods and communities we serve.

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PSE signs long-term contract for more clean energy from Montana wind farm.

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Puget Sound Energy breaks ground on new Operations Training Center.

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Solar and Battery Energy Storage System Project

Puget Sound Energy (PSE) is proud to announce two large projects in Washington state that will help add more clean energy to its portfolio.

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Energy Innovation

The transition to clean energy is one of the biggest global challenges facing our generation. It’s going to take innovation and new technologies to reach our goals. Good thing we’re no stranger to innovation.