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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Customer Updates

Updated estimated restoration time was posted to pse.com Friday November 22, to inform customers who are still waiting for their power to be restored. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we had to push back estimated restoration times for customers.

Updated PST restoration times are as follows:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We understand it can be frustrating waking up to ongoing power outages in the cold. For customers looking for resources, please check for information from 211, your local jurisdictions or media sources.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Outage map

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Show map view
List view of outages
  • Active outages:
  • Customers impacted:
  • Last updated:
For information about specific outages, click on the map pins or list view to see outage details and outage status.

Follow us @PSETALK
  • Active outages:
  • Customers impacted:
  • Last updated:
For information about specific outages, click on the map pins or list view to see outage details and outage status.

Follow us @PSETALK
Outage details
Outage notification

Outage notifications

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Legend

legend icon for multiple outages

Multiple Outages

Numbered pins indicate multiple outages in adjacent locations. Click on the pin to zoom in on specific outages.
legend neighborhood

Outage Area

Click the map to zoom in.  Red-shape indicates an area affected by an outage.  Click on it to view outage details.  Shaded areas may overlap if there are multiple outages in close proximity.
Legend_MyOutage

My Outage Status

Sign in to your account to view whether power is on or off at your home or business. A purple pin indicates power is off. A green pin indicates power is on. The icon in the center of the pin will show you the status of your outage. Clicking on the “My outage” heading will show the status of your outage.
outage-pin-reported

Outage Location

Orange pin indicates the approximate location affected by an outage. The icon in the center of the pin will show you the status of the outage. Click on the pin to view outage details.

Status Definitions

  • Outage reported: Needs assessment.
  • Assessing damage: Cause identified; waiting for crew to be dispatched.
  • Crew assigned: Work scheduled; crew arrival time dependent on other jobs.
  • Repair crew on site: A crew is onsite making repairs.

Outage FAQ

For more information about the outage map and power restoration, visit the outage FAQs.