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Payment and billing options

From going paperless via your myPSE Account to setting up a monthly withdrawal, you have several options to for how to receive and pay your bill. The comparison tables below show the details of each option.

Online payment options

  • myPSE Account (including Autopay)
  • Credit/Debit
  • Pay through your bank
  • Bill management with doxo™
  • Electronic Data Interchange (Commercial customers)

Billing options

  • Budget Payment Plan
  • Paperless

Additional payment options

  • Automated Funds Transfer
  • Mail In
  • Walk In
  • Phone

Payment assistance

  • Payment Arrangements
  • Low Income Assistance


Payment and billing comparison tables



Online payment options

myPSE Account Credit/Debit Pay through your bank Bill management with doxo™ Electronic Data Interchange
(Commercial customers)
Fees FREE FREE1 FREE2 FREE Setup fee is $250 per customer. Can have multiple accounts signed up.
Description Make payments of your energy bill online by a secure withdrawal from your bank account. Make a payment of your energy bill online with a credit or debit card. Use your bank's online bill pay service to receive paperless statements and/or to pay electronically. Receive and pay your bill online and through a mobile app from doxo™. Recurring payments; Utilizes specific electronic format that can be integrated into an A/P system.
Payment Source Checking or Savings Account, Money Market Credit or Debit Card or Bank Check Checking or Savings Account Checking or Savings Account Checking or Savings Account
Frequency One-time withdrawal
-OR-
Autopay (recurring, monthly withdrawal)
Set payment limit option
One-time payments only One-time withdrawal
-OR-
Recurring, monthly withdrawal
One-time withdrawal
-OR-
Recurring, monthly withdrawal

Recurring, monthly check issuance
-OR-
Recurring, monthly withdrawal

Paperless Bill Y Y Y Y Y
Paper Bill Y Y Y   Y
Estimated time to post to Account Posts on selected payment date 1-2 Business days See your bank rules Posts on selected payment date Posts on selected payment date
How To Sign In or Create a myPSE Account. Go to BillMatrix Requires login to your personal banking website Create an account on doxo Visit PSE's EDI page for more information about integration, costs, and the sign-up process. Contact PSE at edi@pse.com with further questions.

1. Large commercial customers are charged a transaction fee of 2.7% of the amount paid.
2. Fees could apply as determined by your bank. Paperless statements and bill pay functions vary by institution.

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Additional payment options

Automated Funds Transfer Mail In Walk In Phone
Fees FREE FREE FREE2 FREE1
Description Pay electronically from your bank account. Mail in a check with your payment coupon. Walk in to a pay station or a PSE customer service office to pay. Call our automated phone system or talk to a customer service representative to make a payment with a credit or debit card.
Payment Source Checking or Savings Account Check, Money order or Cashier's Check Cash, Check, Pin Based Debit or Money Order (varies by location) Credit or Debit Card or Bank Check
Frequency Recurring, monthly withdrawal only One-time payments only One-time payments only One-time payments only
Paperless Bill Y Y Y Y
Paper Bill Y Y Y Y
Estimated time to post to Account Posts on due date Varies - can take up to 7 business days 1-2 Business days 1-2 Business days
How To Fax or mail a form with a voided check, or call PSE at 1-888-225-5773. Puget Sound Energy
BOT-01H
P.O. Box 91269
Bellevue, WA 98009-9269
Office hours and locations Call 1-888-225-5773

1. Large commercial customers are charged a transaction fee of 2.7% of the amount paid.
2. Fees could apply for an unauthorized pay station. Payment types accepted vary by location; check our walk-in location map to confirm.

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Billing options

Description Instructions
Budget Payment Plan

Spread your energy costs over a 12-month period.

Learn more about the Budget Payment Plan.
Paperless Receive your bills in electronic format. Sign in or create a myPSE Account and select PSE Paperless Billing.

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Payment Assistance

Description Instructions
Payment Arrangements Pay your bill in smaller, multiple payments over time. Call us at 1-888-225-5773 or sign in or create a myPSE Account and select Payment Arrangements to apply.
Low Income Assistance Learn about the programs and eligibility requirements. Call us at 1-888-225-5773.

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From going paperless via your myPSE Account to setting up a monthly withdrawal, you have several options to for how to receive and pay your bill. The details of each option are shown below.

Online payment options

  • myPSE Account (including Autopay)
  • Credit/Debit
  • Pay through your bank
  • Bill management with doxo™
  • Electronic Data Interchange (Commercial customers)

Additional payment options

  • Automated Funds Transfer
  • Mail In
  • Walk In
  • Phone

Billing options

  • Budget Payment Plan
  • Paperless

Payment assistance

  • Payment Arrangements
  • Low Income Assistance


Payment and billing comparison



Online payment options


myPSE Account
  • Fees: FREE
  • Description: Make payments of your energy bill online by a secure withdrawal from your bank account.
  • Payment Source: Checking or Savings Account, Money Market
  • Frequency: One-time withdrawal
    -OR-
    Autopay (recurring, monthly withdrawal)
    Set payment limit option
  • Paperless Bill: Y
  • Paper Bill: N
  • Estimated time to post: Posts on selected payment date
  • How To: Sign In or Create a myPSE Account.

Credit/Debit
  • Fees: FREE1
  • Description: Make a payment of your energy bill online with a credit or debit card.
  • Payment Source: Credit or Debit Card or Bank Check
  • Frequency: One-time payments only
  • Paperless Bill: Y
  • Paper Bill: Y
  • Estimated time to post: 1-2 Business days
  • How To: Go to BillMatrix

1Large commercial customers are charged a transaction fee of 2.7% of the amount paid.


Pay through your bank
  • Fees: FREE2
  • Description: Use your bank's online bill pay service to receive paperless statements and/or to pay electronically.
  • Payment Source: Checking or Savings Account
  • Frequency: One-time withdrawal
    -OR-
    Recurring, monthly withdrawal
  • Paperless Bill: Y
  • Paper Bill: Y
  • Estimated time to post: See your bank rules
  • How To: Requires login to your personal banking website

2 Fees could apply as determined by your bank. Paperless statements and bill pay functions vary by institution.


Bill management with doxo™
  • Fees: FREE
  • Description: Receive and pay your bill online and through a mobile app from doxo™.
  • Payment Source: Checking or Savings Account
  • Frequency: One-time withdrawal
    -OR-
    Recurring, monthly withdrawal
  • Paperless Bill: Y
  • Paper Bill: N
  • Estimated time to post: Posts on selected payment date
  • How To: Create an account on doxo

Electronic Data Interchange (Commercial customers)
  • Fees: Setup fee is $250 per customer. Can have multiple accounts signed up.
  • Description: Recurring payments; Utilizes specific electronic format that can be integrated into an A/P system.
  • Payment Source: Checking or Savings Account
  • Frequency: Recurring, monthly check issuance
    -OR-
    Recurring, monthly withdrawal
  • Paperless Bill: Y
  • Paper Bill: Y
  • Estimated time to post: Posts on selected payment date
  • How To: Visit PSE's EDI page for more information about integration, costs, and the sign-up process. Contact PSE at edi@pse.com with further questions.

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Additional payment options


Automated Funds Transfer
  • Fees: FREE
  • Description: Pay electronically from your bank account.
  • Payment Source: Checking or Savings Account
  • Frequency: Recurring, monthly withdrawal only
  • Paperless Bill: Y
  • Paper Bill: Y
  • Estimated time to post: Posts on due date
  • How To: Fax or mail a form with a voided check, or call PSE at 1-888-225-5773.

Mail In
  • Fees: FREE
  • Description: Mail in a check with your payment coupon.
  • Payment Source: Check, Money order or Cashier's Check
  • Frequency: One-time payments only
  • Paperless Bill: Y
  • Paper Bill: Y
  • Estimated time to post: Varies - can take up to 7 business days
  • How To: Puget Sound Energy
    BOT-01H
    P.O. Box 91269
    Bellevue, WA 98009-9269

Walk In
  • Fees: FREE1
  • Description: Walk in to a pay station or a PSE customer service office to pay.
  • Payment Source: Cash, Check, Pin Based Debit or Money Order (varies by location)
  • Frequency: One-time payments only
  • Paperless Bill: Y
  • Paper Bill: Y
  • Estimated time to post: 1-2 Business days
  • How To: Office hours and locations

1 Fees could apply for an unauthorized pay station. Payment types accepted vary by location; check our walk-in location map to confirm.


Phone
  • Fees: FREE2
  • Description: Call our automated phone system or talk to a customer service representative to make a payment with a credit or debit card.
  • Payment Source: Credit or Debit Card or Bank Check
  • Frequency: One-time payments only
  • Paperless Bill: Y
  • Paper Bill: Y
  • Estimated time to post: 1-2 Business days
  • How To: Call 1-888-225-5773

2 Large commercial customers are charged a transaction fee of 2.7% of the amount paid.

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Billing options


Budget Payment Plan
  • Description: Spread your energy costs over a 12-month period.
  • Instructions: Call us at 1-888-225-5773.

Paperless
  • Description: Receive your bills in electronic format.
  • Instructions: Sign in or create a myPSE Account and select PSE Paperless Billing.

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Payment Assistance


Payment Arrangements
  • Description: Pay your bill in smaller, multiple payments over time.
  • Instructions: Call us at 1-888-225-5773 or sign in or create a myPSE Account and select Payment Arrangements to apply.

Low Income Assistance

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