We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.
We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.
Our crews will continue to work around the clock until the last customer is restored.
November Wind Storm
Customer Updates
Updated estimated restoration time was posted to pse.com Friday November 22, to inform customers who are still waiting for their power to be restored. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we had to push back estimated restoration times for customers.
Updated PST restoration times are as follows:
- Saturday at 12pm
- Sunday at 6pm
- Monday at 10am
We understand it can be frustrating waking up to ongoing power outages in the cold. For customers looking for resources, please check for information from 211, your local jurisdictions or media sources.
Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.
Report and track power outages online
- Online outage reporting: pse.com/outage
- Outage map: pse.com/outagemap
- myPSE mobile app: pse.com/app
- For general outage information, see: pse.com/advisories
- For outage preparedness tips, see: pse.com/storm